At Picrown, we process your order as soon as a confirmed indent reaches us to ensure speedy delivery to our valuable customers. Therefore, we can accept cancellation of an order with in 1 hour after placing it in our portal. Only written cancellation in the form of email sent to us with subject line “cancellation of my order no: ………..” will be considered for cancellation.
After cancellation of the order within the prescribed time through email, You can either opt for a Wallet amount for the same amount you paid which can be used for buying any other items from us or refund of the amount paid after deducting 3% or Rs.25 whichever is higher through the same payment mode within 21 days.
Picrown.com reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.